Our dedicated support team is available to assist you with product inquiries, partnership opportunities, or general questions about our affiliate marketplace platform.
support@phanmarket.com
For questions about our platform, featured products, or account assistance.
partnerships@phanmarket.com
For vendor partnerships, affiliate program inquiries, or advertising opportunities.
We take your privacy seriously. All communications are encrypted and protected.
Read our Privacy Policy for more information.
Monday - Friday: 9:00 AM - 5:00 PM PST
Saturday - Sunday: Closed
We observe all U.S. federal holidays
Typical response time: 24-48 business hours
PhanMarket operates as an affiliate marketplace, connecting shoppers with products from third-party merchants. When you click a product link, you'll be directed to the merchant's website to complete your purchase. We earn a commission on qualifying purchases, which helps support our platform while maintaining competitive prices.
As an affiliate platform, customer service for specific product orders is handled directly by the merchant. However, our support team can assist with general questions about the purchasing process or help redirect you to the appropriate merchant support team.
We welcome inquiries from qualified vendors. Please contact our Business Development team at partnerships@phanmarket.com with information about your products and company background. Our team will review your submission and respond within 5-7 business days.
Our complete affiliate disclosure is available on our Affiliate Disclaimer page. PhanMarket complies with all FTC guidelines regarding affiliate marketing disclosures.
If you encounter broken links, incorrect pricing, or other technical issues, please contact support@phanmarket.com with the product URL and issue description. We monitor all reported issues and work to resolve them promptly.